Know your customers! #GreatMinds

Whatever products or services you have decided to offer to your customers must be sourced and/or designed, created, or manufactured keeping in view the fast-changing needs, choices, and preferences of your prospects/customers. It is important here to understand and appreciate that customer needs and wants are dynamic and are changing at a mind-boggling speed. Business managers and marketers will therefore have to keep a frequent tab on the market pulse through necessary market research, customer feedback, and surveys so that they can keep their offerings in tune with the changing customer requirements and preferences.

Here’s what Seth Godin, American entrepreneur, author and public speaker, has to say:


Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.


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